Terms and Conditions

jairoeventrentals.com / Terms and Conditions

Terms and Conditions

Welcome to Jairo Event Rentals. By booking or using our inflatable rental services, the customer agrees to the following terms and conditions. Please read them carefully before using our services.

1. Reservations

All reservations are subject to availability. A reservation is only confirmed after the required deposit or agreed payment has been received.

Jairo Event Rentals reserves the right to refuse or cancel any reservation for operational, safety, or availability reasons.

2. Payments

The customer must complete payment according to the terms agreed upon at the time of booking. Any remaining balance must be paid before or at the time of delivery and setup.

Payments made are non-refundable except under the conditions stated in our Cancellation and Refund Policy.

3. Safe Use of the Inflatable

The customer agrees to follow all safety instructions and recommendations provided by our team.

To ensure user safety:

  • Shoes are not allowed inside the inflatable.
  • Sharp objects, food, drinks, and pets are prohibited.
  • Adults must supervise children at all times.
  • The maximum recommended capacity must not be exceeded.

Jairo Event Rentals is not responsible for accidents, injuries, or damages caused by improper use of the equipment or lack of supervision.

4. Setup Area Requirements

The customer must provide:

  • A clean, level, and safe setup area.
  • Enough space for installation.
  • Proper access for transportation and setup.
  • A nearby power outlet if electricity is required.

If the area does not meet the necessary conditions, our team may cancel the installation without refund.

5. Weather and Force Majeure

For safety reasons, services may be canceled, suspended, or rescheduled in the event of heavy rain, storms, strong winds, or circumstances beyond our control.

In such cases, rescheduling or store credit may be offered when applicable.

6. Damages and Liability

The customer is responsible for any damage caused to the inflatable during the rental period due to:

  • Misuse.
  • Negligence.
  • Failure to follow safety instructions.

Repair, cleaning, or replacement costs may be charged to the customer if necessary.

7. Scheduling

The customer agrees to respect the agreed delivery, usage, and pickup times. Delays caused by the customer may result in additional charges.

8. Service Modifications

Jairo Event Rentals reserves the right to update or modify these Terms and Conditions at any time without prior notice.

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